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Zoho continues to make improvements to its Zoho Assist software too, with better options now available for people who want to make file transfers using the iOS and Android mobile editions. Zoho Assist might lack the real muscle that very large concerns will need, but there is plenty here that will appeal to mid-size businesses that require a simple to use but potent solution. This is a remote desktop software solution that continues to improve and get better with age.
Any one of these products offer remote desktop tools and all are popular with many business users. If you’re after remote access products and not those with specific customer support tools then it’s a good idea to investigate the likes of RemotePC (opens in new tab), Parallels Access (opens in new tab), Logmein Pro (opens in new tab), TeamViewer (opens in new tab) or Gotomypc (opens in new tab), as well as Anydesk. (Image credit: Zoho) The competitionĪs mentioned at the top of the page, there are numerous other options when it comes to remote desktop software space. Zoho Assist offers help and support via multiple sources and channels. Once connected you have a neat and tidy array of tools on display within the interface. In order to connect to another computer you’ll need the users email address or have them as one of your contacts. Using Zoho Assist is all about being connected and doing that is easy too. Devices that are set to be connected to your remote network will need to have the Zoho Assist software downloaded, but the installation process is very simple. In fact, this being a web-based platform, there’s not actually all that much to do in terms of configuration. The really practical aspect of Zoho Assist is the ease with which you can get it up and running.
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The same usefulness comes with the wake-on-LAN option offering the ability to fire up a PC if it’s off, or just sleeping. Other practical features and functions include the ability to share your screen when needed, control a remote computer’s power settings and the there’s an option for logging a user on and off without interrupting your connected session. Using Zoho Assist lets you transfer files of up to 2GB too and this can be done with drag and drop simplicity using either an unattended access session or remote support. Zoho Assist is feature-rich and quite comprehensive.
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